sheraton country club plaza kansas city reviews

We are finishing up a road trip of around 4,500 miles through eleven states. The only comment I would make is I wish they had a pantry as we had $30 F&B credit per day, but did not get to use a days worth based on our flight schedule, it would have been nice to use it. Valet parking is $30-$35, but we self parked at the garage next door for $18 and easy to get to. The Restaurant located on site was easy to get drinks at.

We went to the PS Speakeasy in the basement of the hotel that was nice. They have a shuffleboard table in the lobby that we played often. The location is very convenient to all of the downtown activities. The Shower was amazing which consistently stayed hot and high water pressure for 4 of us to use back to back. The front desk team was very nice and quick to get more towels or anything needed. Good thing we kept our reservations here as their wasn't anything unsatisfactory about the trip. My family agreed after this trip that from now on we will pay more to stay at the Intercontinental and start making new memories in Kansas City.I was close to changing hotels prior to staying based on poor reviews, but decided because of the location we could deal with any issues that may have been unsatisfactory. The room worked out well for our family and the suite style is good for separation, however the rooms are very cramped. We enjoyed the indoor pool but it was pretty cold. On a positive side, the service at the restaurant was better (although not very busy). It did not help, I woke up on top of the bare mattress both mornings=GROSS! It appeared there was a mattress pad but it was much too small for the bed and did not provide protection. I typically do not get housekeeping but did this time because the sheet was coming off the bed and I thought they could get it to stay better. They did do a noticeable remodel of the lobby and restaurant area.

Examples include a grossly stained comforter (see photo), inoperable blow dryer due to build up of lint, and poorly fitting sheets. The bath tubs are still stained/rusted and there continues to be a lack of attention to detail. The renovation included new sofa, lamps, headboards and maybe (?) carpet. Well.we gave it one last try and we are still not impressed. I was very excited about promises that the hotel was going to be renovated. We watched it become worn and outdated and continued to stay there because we love the location and nostalgia. My family has been staying at the Country Club Suites for as long as I can remember.

Sheraton country club plaza kansas city reviews